Welcome to the PUMA Time support page! Please see below to download watch manuals, view our listing of global distributors, and view warranty and general watch care instructions. If you have any additional questions or comments, we would love to hear from you!

Contact your closest distributor using the contact information from the drop-down box below. You may also submit your query by e-mailing us at time@puma.com.

The following limited warranty applies to US Customers only, international customers please contact your local distributor for warranty information).

Limited Warranty

Your PUMA watch is warranted to the original consumer only, for two full years, to be free from defects in materials and workmanship under normal use. This warranty excludes the battery wear to the case and strap or bracelet. Our original obligations and options under this warranty are limited solely to replacing the watch with the same style or a style of comparable value to the extent that we, at our sole discretion, consider that it is not practical to repair the watch. All implied warranties, including that of merchantability, are limited to two years. PUMA Time is not liable for incidental or consequential damages for failure or malfunction of the product and any recovery may not be greater than the purchase price paid for this product. Nothing in this guarantee is intended to diminish in any way specific legal rights which may vary from state to state (in USA) or the purchaser's right under the sale of goods act.

General Care Information

Battery replacement: Watches that require replacement batteries should be done by a qualified watch technician that has been trained and is properly equipped, in order to maintain the watches’ water resistance by seating the “O” rings and replacing the back plate properly.

Wrist watches and batteries are not to be disposed into the waste bin.

  • Models with metal bands and polyurethane straps (excluding combinations with leather) can be cleaned normally by using soap and little bit of water.
  • Models with leather straps can be cleaned with a Q-tip and a soft cloth.
  • It is recommended not to get the leather strap wet. Exposing leather to water can cause premature wear and deterioration.
  • Always have crystal or crown replaced at once when damaged to prevent exposure to dust or humidity.

Distributors

  • Africa

    Egypt

    • SULTANA WATCHES CO.

      ROOM 404-405 5TH FLOOR
      ELOPERA GARAGE BLDG
      OPERA SQUARE CAIRO
      p: 202-25894-506 f: 202-25911-562
  • Asia

    China

    • MARLOX Trading (Shenzhen) CO.,Ltd

      Shuisha Road 96-10
      Shui Tau Sha Village
      Nanao Street
      Longgang District, Shenzhen
      p: (86-755) 8998 5682 f: (86-755) 2883 1665

    Hong Kong

    • MYWA Swiss Watch & Jewellery (Far East) Limited

      32/F, Manhattan Place
      Wang Tai Road
      Kolwoon Bay
      Kolwoon, Hong Kong
      p: (852) 3971 1100 f: (852) 3970 6893

    India

    • EGANA INDIA PRIVATE LIMITED

      DR.N.D.VAIDYA-HUF-BUSINESS CENTRE
      DR.E.MOSES ROAD MAHALAKSHMI
      (WEST) 1/F TIECICON HOUSE
      MUMBAI - 400 011 ,
      p: 91-22-495-5656 f: 91-22-495-5757

    Indonesia

    • PT. ELITE SEJAHTERA PRATAMA

      WISMA KYOEI PRINCE
      21/ FLOOR NO. 2101
      JL. JEND. SUDIRMAN KAV. 3
      JAKARTA 10220 ,
      p: 62-21-5723-322 f: 62-21-5723-289

    Japan

    • DKSH JAPAN K.K.

      3-4-19, MITA MINATO-KU,
      TOKYO 108-8360,
      p: 81-35441-4517

    Korea, Republic of

    • Seowoo Hight Touch co., Ltd.

      #405 Nexdong, SK Techno Park,190-1
      Sangdaewon-dong, Jungwon-gu, Seongnam-si
      Gyeonggi-do 462-120 Korea
      p: 82-10-5389-8566 f: 82-31-776-2388
  • Australia

    Australia

    • WEST END COLLECTION

      12 Bailey Street
      West End QLD 4101
      p: +617 3844 6699 f: +617 3844 8866
  • Central America

    Colombia

    • HAUT DE GAMME CORP.

      TORRE DE LAS AMERICAS, TORRE B PISO 17
      CALLE PTA DARIEN Y PTA CORONADO
      PANAMA CITY
      p: 5411 4805 4755 f: 5411 4805 3249

    Mexico

    • LA TENDENCE S.A. de C.V.

      AVENIDA DEL CASTILLO 5500 L-10
      1ER PISO LOMAS DE ANGELOPOLIS
      PUEBLA 72830
      p: 52 222 210 76 36 f: 52 222 141 51 10
  • Central Europe

    Croatia

    • HETA D.O.O - BOSNIA

      AND HERTZEGOVINA
      VLASKA STR. 62/1.
      10000 ZAGREB
      p: 387 37 685 217 f: 387 37 685 217
  • Europe

    Austria

    • MARLOX AUSTRIA GMBH

      HAUFFGASSE 3-5/2. OG
      1110 WIEN
      UID-NR:ATU 47097804
      p: 43-1-715-4477 f: 43-1-715-4490

    Belgium

    • VINCENT GAYE COMPANY S.A.

      RUE DU CHARRON 284
      1420 BRAINE-L'ALLEUD
      p: 02/7722550 f: 02/7724247

    Cyprus

    • PANAYIOTIS IOANNIDES LTD

      32 ATHALASSA AVENUE
      P.O. BOX 24524
      1300 NICOSIA
      p: 357 228 79 333 f: 357 224 966 72

    Denmark

    • HENNING STAEHR A/S

      GRUSBAKKEN 14
      DK-2820 GENTOFTE
      p: 45 452 6 9190 f: 45 452 6 9190

    Finland

    • TIMANTTISET

      OSUUSKUNTA TIMANTTISET
      LAIPPATIE 15 A 4
      00880 HELSINKI
      p: 358 9477 85220 f: 358 9587 6814

    France

    • DOMINIQUE ROGER DIFFUSION

      1 ROUTE DE MARCHAUX
      25000 BESANCON
      p: 33 381 802 525 f: 33 381 805 565

    Germany

    • MARLOX AG

      HUNNENWEG 4
      4562 BIBERIST
      p: +41 0 32 67 16 651 f: +41 0 32 67 16 551

    Greece

    • MORTAZ S.A.

      155 SYNGROU AV.
      P.C. 17121
      ATHENS
      p: 30 210 931 9660 f: 30 210 931 9661

    Netherlands

    • ORFAC B.V.

      PEIZERWEG 87
      NL-9727 AH GRONINGEN
      P.O. BOX 2602
      NL-9704 CP GRONINGEN ,
      p: 31-50-850-8900

    Norway

    • FRITHJOF E. RASMUSSEN AS

      P.O. BOX 6386 ETTERSTAD
      0604 OSLO
      p: 47 22 88 91 41 f: 47 22 63 05 96

    Spain

    • CITY TIME S.L.

      AVENIDA DOCTOR SEVERO OCHOA 47,1- PLANTA
      PARQUE EMPRESARIAL CASABLANCA II
      28100 ALCOBENDAS MADRID
      p: 34 90 2877 187 f: 34 91 4904 721

    Turkey

    • ERSA ITHALAT VE TICARET A.S.

      BULGURLU MAHALLESI
      KISIKLI ALEMDAG CADDESI
      MASALDAN IS MERKEZI NO. 46 B
      BLOK DAIRE : 3 , USKUDAR ISTANBUL
      p: +90 216 444 37 72 f: +90 216 328 05 32
  • Middle East

    Bahrain

    • SHARIF GROUP

      SHARIF HOUSE, BLDG. 41, OFFICE 41
      ROAD 2701 - ADLIYA 327
      POST BOX NO.1581
      p: +973 1774 8999 f: +973 3964 0064

    Iran, Islamic Republic of

    • DAYA ZAMAN SANJ

      NO. 314 V. DASTJERDI (ZAFAR) ST.
      BETWEEN MODARRESS & AFRICA HIGHWAY
      TEHRAN 19176
      p: 9821 8782 010 f: 9821 8783 026

    Iraq

    • AL YASRA - IRAQ

      AL YASRA GENERAL TRADING COMPANY
      LOCALITY-301, LANE-16,
      AZADI-ARBIL,
      p: 7803632822

    Israel

    • CB STYLE LTD

      15 MASKIT STREET
      PO BOX 12716
      HERZELYA 46733
      p: 9729 957 6719 f: 9729 777 0002

    Kuwait

    • AL YASRA FASHION GENERAL TRADING CO

      P.O. BOX 3228
      SAFAT 13033
      p: 965 4923 205 f: 965 4823 100

    Lebanon

    • PERFECT TIMING SARL

      AL ANWAR STREET
      2ND FLOOR AL SALAM BUILDING
      JDEIDET EL METN
      p: 961-1-872353 f: 961-1-872354

    Morocco

    • TEMPUS

      190 BOULEVARD D'ANFA
      CASABLANCA
      p: + 212 522 94 43 73 f: + 212 661 10 53 45

    Qatar

    • BLUE SALON

      SUHAIM BIN HAMAD STREET
      P.O. BOX 6255
      DOHA
      p: 4446 6170 f: 4446 6112

    Saudi Arabia

    • SHAYA FAWZAN AL SHAYA WATCH STORES

      ELECTRON MARKET ROOM NO.311
      2/F. P.O. BOX 2116
      RIYADH 11451
      p: 966-1-4025701 f: 966-1-4036347

    United Arab Emirates

    • AL FUTTAIM WATCHES & JEWELLERY CO.

      LLC - WATCHES/JEWELLERY DIVISION
      P.O. BOX 7916
      DUBAI ,
      p: 971 4222 4142 f: 971 4222 4599
  • North Africa

    Libyan Arab Jamahiriya

    • ALDONYA WATCHES COMPANY

      MOHAMAD AL-MAGHARIEF ST - NO. 224
      P.O. BOX 725
      TRIPOLI
      p: 218-21-3351-303 f: 218-21-3335-973

    Tunisia

    • ABCO DISTRIBUTION

      62 BIS AVENUE DE I'UMA
      IMMEUBLE NESMA
      3ÉME ETAGE ROUTE DE LA
      SOUKRA 2036 ARIENA TUNISIE ,
      p: 98 32 72 12 f: 71 942 558
  • North America

    Canada

    • MIDORE INC.

      ST. LAURENT 1320 BEAULAC
      QUEBEC H4R 1R7
      p: 1514-745 0420 f: 1514-334 4081

    United States

    • MARLOX (USA) INC.

      131 W. 33RD ST.
      SUITE 11C
      NEW YORK, NY 10001
  • Northern Europe

    Sweden

    • J. B. AGENCY C.O. ZACKRISSONS UR

      KABELGATAN 5 434 37 KUNGSBACKA p: 46 (0) 31 - 7552130 f: 46 (0) 300 -10922
  • South Africa

    South Africa

    • S BACHER & COMPANY (PTY) LTD.

      17 ANGUS CRESCENT
      LONGMEADOW EAST
      BUSINESS OFFICE ESTATE
      MODDERFONTEIN 1645 ,
      p: 27-11-372-60 f: 27-11-608-1906
  • South America

    Argentina

    • SOUTH WATCHES GROUP SA

      AV. CORRIENTES 1189 6 FLOOR
      (1043) BUENOS AIRES
      p: 54 11 5032 2048 f: 54 11 5032 2049

    Brazil

    • SECULUS DA AMAZÔNIA S.A.

      AFONSO PENA AVE, 3577 4TH FLOOR
      MAGABEIRAS DISTRICT
      30130-008 BELO HORIOZONTE
      p: 55 31 3516 7600 f: 55 31 3516 7615

    Paraguay

    • BRASPY S.A.

      Av. Abay nr.96 c/ Mñor Rodriguez
      Edificio ITIBAN CENTER - 5º Piso - Oficina C
      Ciudad Del Este,
      p: (59561) 513-759 f: (59561) 504-641

    Peru

    • TEMPUS CORPORATION SRL

      AV. BENAVIDES 4488 URB. VISTA ALEGRE,
      SURCO, LIMA
      p: 51 1 2716109 f: 511 2663139

    Uruguay

    • SENELFORD SA

      RAMBLA REPUBLIC DE CHILE 4509
      APARTMENT 504 - MALVIN
      11401 - MONTEVIDEO
      p: (59)8 9964 9044

    Venezuela

    • GRUPO IKA C.A

      AV. URDANETA,
      ED. CENTRO FINANCIERO LATINO PISO,
      11-1, LA CANDELARIA.
      CARACAS ,
      p: 0058212-5635577 f: 0212-5642328
  • Southeast Asia

    Malaysia

    • A.D. TIME SDN BHD

      28 JALAN 4/91
      TAMAN SHAMELIN PERKASA
      CHERAS
      56100 KUALA LUMPER ,
      p: 60-3-9282-1376 f: 60-3-9286-1168

    Philippines

    • GLOBAL TIC SALES INC.

      835 E.A. MABINI STREET
      MANDALUYONG CITY
      M.M. PHILIPPINES
      1550

    Singapore

    • ARISTA SINGAPORE PTE LTD.

      2 JURONG EAST STREET 21,
      #01-100C
      IMM BUILDING
      609601
      p: 65 6474 2178 f: 65 6474 2557

    Thailand

    • THONG SIA (THAILAND) CO., LTD.

      347, 349 MUANG THONG THANI, BONDSTREET ROAD
      BANGPOOD SUBDISTRICT, PAKKRED DISTRICT, NONTHABURI
      11120
      p: +662 984 0888 f: +662 984 0779
  • Southeast Europe

    Serbia and Montenegro

    • S&L D.O.O.

      TOSIN BUNAR 268
      11070 NOVI BEOGRAD
      p: 381 11 20 98 900 f: 381 11 20 98 928
  • United Kingdom

    United Kingdom

    • Zircontime Limited

      Unit 4-8 Tything Road,
      Arden Forest Industrial Estate
      Alcester, Warwickshire. B49 6EP
      p: 0845 519 4642
  • Western Europe

    Portugal

    • RIBEIRO COUTINHO LDA

      RUA CORO DE SANTO AMARO DE OEIRAS
      4A OEIRAS 2780-379
      PORTUGAL
      p: 351 214 128 040 f: 351 214 100 217

    Switzerland

    • MARLOX AG

      HUNNENWEG 4
      4562 BIBERIST
      p: +41 0 32 67 16 651 f: +41 0 32 67 16 551